Our Product

U.K mainland

Standard delivery (3-5 working days).

Next day delivery.

The rest of the world

Standard delivery (5-7 working days).

Express (3-5 working days).

Our confidence in our product is absolute, we stand by our signature by providing a lifetime warranty with all bags.

Any stitching or fitting breaks are all covered under our lifetime warranty

Natural wear and tear

Our leather bags display different characteristics as it naturally ages over time. If a bag displays signs of natural wear & tear or exceeds the recommended weight load usage then it will not be subject to free repair/replace service.

We will review all items carefully and give a fair assessment of the case. Even if there has been an issue caused by misuse vs a manufacturing defect we can offer a paid repair service at reasonable cost.

Claim against your warranty

Please simply email us on [email protected] with a description and pictures of the issue including your order number and we'll be in touch with next steps.

Refunds will be made to the original purchaser & payment method.Complimentary exchanges & returns within 14 days of purchase are welcomed.Items must be in perfect condition, unused and in its original branded packaging.If the item doesn't meet any of the above conditions, it will be ineligible for a refund or exchange.

Our tannery factory partners in Pisa Italy & crafts studio in London meet all fair trade standards.

Our leather adheres to recognised global standards & we do not contribute to emitting any harmful chemicals into the environment, we use natural ingredients to process our leather.

All great products require great care, especially those handcrafted from start to finish.

Each product ages uniquely and the irregular features should not be treated as a manufacturing fault.

For all leather products gently apply any quality leather cream in circular motion using a soft cloth.

Place product in dust bag provided when not in use.

Avoid rubbing silver foil wording on rough surfaces.

Avoid water, sanitizers and heat.